By James Hanback
If you’ve ever worked a help desk job in a small office environment, you might have unwittingly trained the end users in your company that a simple restart is the magical solution to every problem, from slow performance to a crashing application. It might even clear up your acne and cure that nagging cough you can’t seem to kick. Naturally, you know better. But over the many years that computer systems have entrenched themselves in every niche of our lives, some of the most common problems end users face have been most easily solved—at least in the short term—by a system reboot (or by pressing the Caps Lock key). So the user reboots and, hopefully, moves on.
