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NetSim 10 Update | 10.2 Released


By Andrew Messier

NetSim 10.2 is released. It’s a minor update for NetSim’s routing and switching engine. The team added support for manual Dynamic Host Configuration Protocol (DHCP) bindings and improved support for Routing Information Protocol next-generation (RIPng). The update addresses bugs for DHCP and RIP. This release also includes 5 new CCNP labs which are listed below:


  • RIPng
  • DMVPN with OSPF


  • DHCP Binding
  • DHCP on Switches


  • Troubleshooting Basic Network Services II

More updates to follow, so stay tuned! Learn more about NetSim Network Simulator.

TSHOOT - Stare and Compare

tshoot exam tips

By Michael Aldridge

As I mentioned in my previous blog post, Cisco's 642-832 TSHOOT exam, part of the Cisco Certified Network Professional (CCNP) Routing and Switching track, is one of the most unique exams I have ever taken. Not only are there multiple choice and drag-and-drop questions, there are also trouble tickets that you will have to diagnose.

So what is the best way to approach these trouble tickets? Obviously, being familiar with the IOS and following a systematic troubleshooting procedure is a great way to find out what is broken in each ticket. But what if you still can't figure it out after looking at the configuration of every router and switch in the topology? Or what if you think you know, but you're just not sure? I'm going to let you in on a little secret that I call the stare-and-compare method.

TSHOOT - How to Tackle Cisco's 642-832 Exam


By Michael Aldridge

Hi! I'm Michael Aldridge, Senior Content Developer at Boson Software. We've recently released our new ExSim-Max for TSHOOT product, and I'd like to share with you some thoughts about how to prepare for Cisco's new 642-832 TSHOOT exam.

The TSHOOT exam, which is part of the Cisco Certified Network Professional (CCNP) track, is quite different from Cisco's previous exams. In addition to traditional questions, such as multiple choice and drag-and-drop questions, you will also receive several troubleshooting labs to diagnose by using a unique trouble ticket system not found in any of Cisco's other exams.

TSHOOT: Inside Look at our TSHOOT Practice Exam (Study Hint!)


By Brian Scheibe

If you’re studying for the Cisco 642-832 TSHOOT exam, here’s an inside look at the best way to study and understand what to expect by using the Boson ExSim-Max TSHOOT practice exam.

Hint: For each ticket, there might be an obvious problem, but it might not answer the question that is being asked. Look at every possible issue before answering the first question of the trouble ticket.

My Experience with the Cisco TSHOOT Beta Exam


By Bryan Baize, CCIE #16139

Last week I took the beta exam for the new TSHOOT class from Cisco. The test has a new type of question in addition to the standard multiple choice and drag-and-drop questions. The new questions have an elaborate trouble ticket based scenario. I was quite impressed by the quality and creativity in this new question type. This will be a real test of an engineers knowledge, and seems nearly impossible to brain dump! I am limited by non-disclosure, so I can't reveal much about the test, however for $50 you can still take the beta yourself, if you have the time, go take a look at it!

Changes to the CCNP Program


By Bryan Baize, CCIE #16139

Cisco has recently announced a revamp of the CCNP program. To begin this process, Cisco ordered a Job Task Analysis (JTA) to discover what the marketplace really expects from a CCNP certified professional. The participants in the JTA included subject matter experts from all over the world.

The results of the JTA indicate that it is time for the CCNP to get back to the basics of routing and switching and also bring back troubleshooting. Overall, the marketplace would like the CCNP professional to be a more a self-sufficient and freethinking network engineer. The IT professionals surveyed indicated that the CCNP job role would include three items:

  • planning
  • network maintenance
  • troubleshooting

Cisco developed the new program around several goals, including:

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